Privacy Policy
Effective Date: 14/04/2026
Company: Blue Cromos AB
Contact: support@bluecromos.se
1. Introduction
Blue Cromos AB ("Blue Cromos", "we", "us", "our") provides a platform that enables customers to capture, upload, and process images using mobile applications and AI-based systems.
This Privacy Policy explains how we collect, use, and protect personal data when you use our services.
2. Roles and Responsibilities
Blue Cromos acts primarily as a data processor, processing data on behalf of its customers.
Our customers act as data controllers, determining:
What data is collected
Who can access and use the platform
The purposes of processing
If you are an end user of one of our customers, please contact the relevant customer (your organization) for questions about your data.
3. Categories of Personal Data We Collect
Depending on how the services are used, we may collect:
Contact Information (e.g., email address, phone number)
Device Information (e.g., device model, operating system, identifiers)
Usage Data (e.g., logs, interactions with the app)
Location Data (including approximate or precise location, if enabled)
Image Data (photos captured and uploaded through the app)
Metadata (e.g., timestamps, capture settings, technical data)
4. How We Use Personal Data
We process personal data to:
Provide and operate the platform
Process images using AI/CV systems
Maintain and improve service performance
Ensure security and prevent misuse
Comply with legal obligations
We do not use personal data for unrelated purposes.
5. Customer Responsibility for Uploaded Content
Our platform enables customers and their authorized users to capture and upload images.
The customer is responsible for:
Determining who is authorized to use the service
Ensuring users are properly trained
Ensuring compliance with applicable laws
Obtaining any necessary consents, notices, or approvals
Blue Cromos does not routinely monitor or review uploaded content.
6. Sensitive Personal Data
Our services are not intended to collect sensitive personal data.
However, due to the nature of image capture, uploaded content may include sensitive information.
Blue Cromos does not actively monitor such content. Customers are responsible for ensuring that sensitive personal data is not uploaded unless legally permitted.
7. Sharing of Personal Data
We may share personal data with:
Cloud infrastructure providers
Analytics providers
Technical service providers supporting our platform
These parties act as data processors and are contractually bound to process data only on our behalf.
8. Sale and Sharing of Personal Data
We do not sell personal data in the traditional sense.
However, under certain laws (such as the California Consumer Privacy Act), some data sharing may be considered a "sale" or "sharing."
We do not knowingly sell personal data for monetary value.
9. Data Retention
We retain personal data only for as long as necessary to:
Provide the services
Comply with legal obligations
Resolve disputes
Retention periods may vary depending on customer configuration and contractual agreements.
10. Data Security
We implement appropriate technical and organizational measures to protect personal data.
However, no system can be guaranteed to be completely secure.
11. Your Data Protection Rights
Depending on your location, you may have the following rights:
Right to access your personal data
Right to correct inaccurate data
Right to delete your personal data
Right to restrict or object to processing
Right to data portability
12. Additional Rights for U.S. Residents
If you are a resident of certain U.S. states (e.g., California, Virginia), you have the right to:
Know whether your personal data is sold or shared
Request details about data collected and disclosed
Opt-out of the sale or sharing of personal data
Request deletion of personal data
Not be discriminated against for exercising your rights
13. Right to Opt-Out
You may opt-out of the sale or sharing of your personal data by:
Contacting us at: support@bluecromos.se
We will process your request in accordance with applicable laws.
14. International Data Transfers
Personal data may be processed in countries outside your jurisdiction.
Where required, we implement appropriate safeguards such as standard contractual clauses.
15. Data Protection Contact
If you have any questions or requests regarding this Privacy Policy or your personal data:
Email: support@bluecromos.se
If required, we will appoint a Data Protection Officer (DPO) and update this policy accordingly.
16. Regional Compliance
We comply with applicable data protection laws, including:
General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA/CPRA)
Virginia Consumer Data Protection Act (VCDPA)
17. Updates to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised effective date.
18. Contact
For any questions regarding this policy:
Blue Cromos AB
Email: support@bluecromos.se